Capabilities · CRM & Lifecycle
Retention Marketing
Cohort analysis, churn prediction and loyalty economics — growing LTV instead of just buying more first orders.
The discipline
The owned channels: email, automation and retention systems that turn first-party data into the highest-margin revenue in the mix.
Owned channels are where margin lives — no auction, no algorithm, no rent — so we treat them with production discipline: flow architectures that print revenue on schedule, deliverability engineered rather than hoped for, and segmentation that makes every message smaller and every result bigger.
Applied in